Refund policy

Refund Policy

Last updated: November 12, 2026

Thank you for shopping with GraysDigitalProducts. Because our products are digital downloads that can't be returned once delivered, all sales are final.

If there's a problem with your file

We want you to be able to use what you bought. If your download is corrupted, missing files, or won't open, email us at heismangray7@gmail.com with your order number and a short description of the problem. We'll fix the issue or send you a replacement file.

Before you buy

Please check that the product works with your software. The 12-Week Workout Tracker works in Microsoft Excel 2019, 2021 and Microsoft 365, and in Google Sheets. It is not supported in Excel 2016 or older. Software compatibility issues of this kind are not covered by replacement.

Questions about this policy? Email heismangray7@gmail.com.